Student Support in Action: The A-Team

PRESENTATION DESCRIPTION

In the world of online learning, silos of education are rising as students face equity barriers and lack of inclusivity as some feel alone when traveling this new terrain. The purpose of this presentation is to educate others on how tutors (Academic Consultants) can be utilized to create inclusive and equitable learning.  This Academic Consultant Team (ACT) has created a new version of tutors that go beyond homework help but instead focus on mindset, purpose, and inclusive principles. By removing barriers of inequality, equity is built for vulnerable students who would not otherwise be able to attend online classes. By attending this session, participants will participate in a choose-your-own-adventure case study as they role-play a technology struggle with a new student. Then compare and contrast pathways taken by participants and the ACT team. People who attend this presentation will obtain unique strategies for supporting and retaining online healthcare students that they can use in their own universities. They will also learn how to more effectively integrate tutors into the online student experience.

LEARNING OBJECTIVES- 

1. Identify what factors lead to student success and retention in online learning.

2. Review examples of effective support approaches for online students.

3. Recognize the importance of tutors to faculty and student success in online learning.

LEARNER ENGAGEMENT

Participants will engage with the panel multiple times by using methods such as Poll everywhere, role playing, word cloud and other possible methods. 

SESSION OUTLINE

• Introduction

• Background/Overview

• Purpose of Presentation

  • Implict Bias engagement- used to demonstrate DEI principles

• ACT Team introduced

  • What makes them different from traditional tutors

• ACT Team deployed

  • Workshops

  • Clinics

  • 1:1 and group sessions

  • Targeted outreach for at-risk students

• Role-Play Case study

  • Limited technology literacy

• Lessons learned with Template

  • Motivated students, increase graduation, increase engagement, increase support communities

• Conclusion

  • QRcode for template

    • Take home for participants