Empowering Faculty 24/7: Creating an Online Course Design Knowledge Base

Audience Level: 
All
Institutional Level: 
Higher Ed
Streamed: 
Onsite
Abstract: 

Discover how a knowledge base is used for just-in-time pedagogical support for faculty designing online learning experiences. From conception through implementation, this session will explore how a low-cost knowledge base became a high-impact faculty development tool and grew into a cross-functional tool in collaboration with campus partners.

Extended Abstract: 

How do you support faculty with their online course design when there aren’t enough resources to assist with the creation of every course project? In this session, learn how one university created a knowledge base to extend support for faculty during the design and development of online learning for any time, anywhere access.

From conception to implementation, participants will learn how the knowledge base was created while also learning how to apply the lessons learned to their institution. The presenter will share the initial needs assessment, tool evaluation, and the process for assembling and creating content.

Participants will explore the online course design knowledge base that was developed to solve an identified need for just-in-time pedagogical support for faculty designing their own courses. The program will also cover how the tool has evolved and is becoming part of a cross-functional shared knowledge base in partnership with the university’s technology solutions team and Center for Teaching and Learning. 

Participants at this session will have opportunities to brainstorm ideas for their institution and discuss how to overcome challenges depending on local access resources. Learning the answers to questions like:

  • How do faculty use the knowledge base?
  • How will content remain relevant and up to date?
  • What is the best tool for sharing support information?
  • What can we do with little or no budget? 
  • How do you populate a tool with content?

NOTE: This session may also be delivered as a Discovery Session.

Conference Track: 
Process, Problems, and Practices
Session Type: 
Discovery Session
Intended Audience: 
Administrators
Instructional Support
Training Professionals
Technologists