Hope and Connection: An institution-wide effort to strengthen online social support and improve students’ mental health

Audience Level: 
All
Session Time Slot(s): 
Institutional Level: 
Higher Ed
Streamed: 
Streamed
Abstract: 

Experiencing the pandemic's ongoing stress among faculty, students, and staff, the university launched an institution-wide initiative called Hope and Connection to strengthen its online communities' support and highlight mental health awareness. Come to share and discuss the different ways to engage students virtually and the learnings we discover!

Extended Abstract: 

This session focuses on an online university’s attempts to address the on-going COVID-related impact on its communities, including faculty, students, and staff. The institution takes a comprehensive, multi-facet approach to engage students and provide different ways to build resiliency and support mental health wellbeing in a virtual environment. It is important, timely topic for higher education institutions to work together and share effective practices for helping students and others. It also brings ideas to the institutions new to online offerings regarding student engagement and support.

Background

Providing support for mental health well-being has never been more critical as the impacts of the pandemic and other stressors over the last couple of years have taken a toll on everyone, including our students, faculty, and staff. The unique challenge addressed in this presentation is how to authentically connect, empathize, and support the whole person from a distance. 

The Intervention (offered fully remote)

As part of the university’s Hope & Connection campaign, the university sponsored a series of co-curricular events and training opportunities to engage the university community in discussion of stress, coping, self-care, and mental and physical well-being. Additionally, the university implemented changes in process and expectations to allow faculty and staff the time and space to support the student’s whole self. Members of the community were invited to join in a series of synchronous sessions and ongoing online discussions supporting the campaign. A place on the virtual campus was created to house resources, session recordings, and community discussions. Faculty were encouraged to modify courses to build time for contemplation and action to support mental and physical wellness.

The interactivities for this session include

  1. Ask the audience to share their observations on the mental stress and COVID related impact on their communities (faculty, students, and staff). Depending on the size of the participants, they may be organized into small groups.
  2. Ask the audience to share what their institutions have done to address mental health awareness and to provide additional student support in a virtual or on-ground environment. Discuss success and/or relevant obstacles in their situation.
  3. Participants will begin building an action plan for their institutions

 

Takeaways for the audience

  1. Understand and share COVID-related impact on the online communities of faculty, students, and staff.
  2. Share and learn ways to support students and faculty in a virtual environment.
  3. Discuss and plan for actions that are relevant to their institutions.
Conference Track: 
Student Support and Success
Session Type: 
Education Session
Intended Audience: 
All Attendees