OLC Student Services Scorecard Keeping Score: Do Your Online Students Enjoy The Same Service As Traditional Students?

Audience Level: 
All
Session Time Slot(s): 
Abstract: 

Through a collaborative statewide process, the Online Student Support Scorecard was designed to assist postsecondary institutions in evaluating the strengths and weaknesses of the services available for online students. Participants will practice how to use the scorecard to evaluate services and discuss potential solutions to improve online support at their institution.

Extended Abstract: 

TBD

Conference Session: 
Pre-Conference Workshop Session 2
Conference Track: 
Innovations, Tools, and Technologies
Session Type: 
Pre-conference Workshop
Intended Audience: 
All Attendees
Keywords: 
student services
scorecard
Quality
Online Learning
digital learning
Additional button: 
Add to My Registration
Additional button description: 
There is a fee for this Pre-Conference Workshop: $205 Early Bird / $235 Full Price. Select both an AM and a PM pre-conference workshop to receive special combo package pricing of $375 Early Bird / $435 Full Price (total savings of $35).