Student Services Scorecard Keeping Score: Do Your Online Students Enjoy the Same Service as Traditional Students?

Audience Level: 
All
Session Time Slot(s): 
Institutional Level: 
Higher Ed
Abstract: 

Through a collaborative statewide process, the Online Student Support Scorecard was designed to assist postsecondary institutions in evaluating the strengths and weaknesses of the services available for online students. Participants will practice how to use the scorecard to evaluate services and discuss potential solutions to improve online support at their institution.

Register for the Tuesday Quality Workshop Combo Package 2; receive a complimentary registration to the Wednesday AM OLC Global Quality Summit.  Lunch is included both Tuesday and Wednesday for combo package registrants.  $375 Early Bird / $435 Full Price

  • Tues AM (9:00am-12:00pm) :  Using the OLC Quality Scorecard:  From Introduction to Implementation
  • Tues PM  (1:00pm-5:00pm) :  Student Services Scorecard Keeping Score:  Do Your Online Students Enjoy the Same Service as Traditional Students?
  • Wed AM (8:30am-11:30am) :  OLC Global Quality Summit
Extended Abstract: 

        

Conference Session: 
Pre-Conference Workshop Session 2
Session Type: 
Pre-conference Workshop
Intended Audience: 
All Attendees
Additional button description: 
The fee for this Pre-Conference Workshop is: $205 Early Bird / $235 Full Price