Examining the Effectiveness of a Synchronous Online Environment in Establishing Social, Cognitive and Teaching Presence

Audience Level: 
All
Session Time Slot(s): 
Institutional Level: 
Higher Ed
Abstract: 

Based on doctoral research, this session examines the effectiveness of synchronous online learning environments in establishing social, cognitive and teaching presence in virtual instruction. In this presentation the research framework will be discussed followed by a description of the virtual instruction sessions and the results of the research study.

Extended Abstract: 

The struggle is real. It’s real in the classroom and more so in the online environment. The struggle being how to engage students in the online environment in an effort to establish presence and a sense of community as well as promote learner interaction, success and overall course satisfaction. This session is a story of one librarian’s adventure into the world of virtual library instruction – she was determined to reach the distance learning students in her college … and did so. Based on doctoral research, this session will look at the effectiveness of synchronous online learning environments in establishing social, cognitive and teaching presence. The mixed methods research was grounded in the Community of Inquiry framework, perhaps the most widely accepted model of online learning, suggesting that learning online is supported by three presences – cognitive, social and teaching presence. In this presentation the model and each presence will be discussed followed by a description of the virtual library instruction and the results of the research study.

Using a convergent parallel design, data were collected from students attending live online library instruction sessions and those viewing recordings of the live sessions through online survey items, chat transcripts and open ended survey responses. Quantitative measures were used to analyze survey data and qualitative data were analyzed with open, axial and selective coding. The quantitative results showed that students who participated in the live online synchronous sessions indicated greater perception of social and cognitive presences than those who viewed a recording of the session. There was no significant difference in perception of teaching presence between the two groups. Qualitative findings uncovered the themes of connection, confidence and transference among the participants’ experiences in both groups.

The results of this study have important implications for distance learning educators to understand the potential online synchronous technologies have in establishing social, cognitive and teaching presences that promote a community of inquiry in the online environment. The presenter will discuss how distance learning educators can use teaching presence to promote cognitive, social and make their distance learning instruction more effective.

The goals of this session are to generate an awareness and understanding of the elements of the Community of Inquiry; to be aware of and understand the role that synchronous technologies can have in creating social, cognitive and teaching presence; and to consider the use of synchronous technologies and pedagogical techniques to create an engaging online environment.

Conference Session: 
Concurrent Session 2
Conference Track: 
Learning Effectiveness
Session Type: 
Education Session
Intended Audience: 
All Attendees