Online Course Student Mentors: The Process, Approach, & Impact within a High Enrollment Finance Course

Audience Level: 
All
Institutional Level: 
Higher Ed
Abstract: 

Find out how we leveraged “Student Mentors” to improve student success within a fully online finance course at the University of South Florida. In this session, you will learn how we recruited mentors, what tools were used for virtual tutoring, the impact, and how you can employ student mentors within your online courses.

Extended Abstract: 

The fully online course Principles of Finance at the University of South Florida (USF) is required for all business students. It is traditionally challenging for many students, especially those lacking a finance background. The course is a model for online best practices and contains exemplary interactive content. However, the instructor was not satisfied with its DWF (drop/withdraw/failure) rates and decided to address this by leveraging (online) Student Mentors. 

In this presentation you will learn:

  1. How we recruited student mentors   
  2. The selection criteria of student mentors and how we defined their role
  3. The tools & technology used to conduct online tutoring sessions...and which ones worked best
  4. The impact on student performance by examining a DWF and grade increases 
  5. What improvements we will make based on survey data from students and student mentors

By the end of this session, you will have a comprehensive approach and model for employing student mentors within your online courses.  

Session Type: 
Education Session
Keywords: